Terms of Service – Anas Collection

Welcome to Anas Collection!
By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.


1. General Information

Anas Collection operates as an online store offering perfumes, attars, and gift products in Pakistan.
All users must agree to our terms, policies, and procedures before using our website or making a purchase.


2. Orders & Payments

Order Confirmation: Once you place an order, you’ll receive a confirmation message through WhatsApp or email.

Payment Methods:

Cash on Delivery (COD) – Available across Pakistan.

Advance Payment: Customers can pay via Bank Transfer, Easypaisa, or JazzCash. A payment screenshot must be attached for verification before the order is processed.

Order Verification: Orders placed with incomplete information or incorrect details may be canceled or delayed.


3. Shipping & Delivery

We offer Free Delivery on all orders across Pakistan.

Delivery time usually takes 3–5 working days depending on your location.

Once shipped, tracking details will be shared with you through WhatsApp or email.

For all shipping-related questions, please contact:

📧 Email: contact@anascollections.com

💬 WhatsApp: +92 301 2584405


4. Exchange Policy

We offer a 7-Day Exchange Policy only.

Exchange is applicable if:

The product received is damaged, wrong, or defective.

The item is returned in unused condition with its original packaging.

Note: We do not offer refunds or returns, only exchanges.


5. Free Gift Policy

Customers can participate in our Free Gift Program by enrolling through our website.
Each week, one lucky participant is selected through a Qurandazi (Draw), and the winner’s name and picture are announced on the website.


6. Product Information

All products listed on our website are authentic and quality-checked.
However, color tones, bottle designs, or packaging may slightly vary due to photography and lighting effects.


7. User Responsibilities

Provide accurate information when placing an order.

Refrain from using false identities or misleading details.

Respect our intellectual property — website content, images, and product descriptions are the property of Anas Collection.


8. Policy Updates

We may update these Terms of Service periodically. Continued use of our website after changes means you accept the updated terms.


9. Contact Us

For any questions about our Terms or policies:

📧 Email: contact@anascollections.com

💬 WhatsApp: +92 301 2584405